In case you've changed your mind about your purchase, our straightforward refund/ exchange policy will reassure you.
Bikes purchased through us qualify for a 14-day bike returns policy. If you change your mind within this two-week period, simply get in touch with us and we'll you organise a return. You may return a bike for a full refund or to exchange for another size.
We make all efforts to display the colors and images of products that appear on our SHOP as accurately as possible. We cannot, however, guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products to any person. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
PRIVACY & SAFETY
Prices for products on this site are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. We reserve the right to refuse service to anyone for any reason at any time.
We take the preservation of your privacy seriously and are committed to letting you know how we use your personal information and to using your data in a responsible manner.
Information About You
We will collect and collate personal information from you when you enquire about our service, make a order online, or engage with us via our contact forms. This information may include your name, title, email and postal address and telephone number.
Our Use Of This Information
Your personal information will be used to process your requests, to provide you with our services, to provide you with information relating to our services and all other services in which we think you may be interested. We collect your data for our ordering systems, for reporting purposes and for our qualitative and quantitative analysis to help us improve our services. If you would like us to correct or update any information, or if you would like information deleted from our records, then please contact us.
We will take all reasonable precautions to prevent the loss, misuse or alteration of information you give us. Communications may be sent by e-mail or other methods. For ease of use and compatibility, communications (other than payments where applicable) will not be sent in an encrypted form. While we endeavour to keep our systems and communications protected against viruses and other harmful effects we cannot bear responsibility for all communications being virus-free.
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